Legal

Privacy Policy

Last updated: [Insert Date]

This Privacy Policy explains how ZelaF1NALITY ("ZelaF1NALITY", "we", "us", or "our") collects, uses, discloses, and safeguards information when you visit our website or use our decision-support tools and services (collectively, the "Service"). This is a general template and should be reviewed by a qualified legal professional before publication, as it does not constitute legal advice and may need to be adapted to reflect your specific data practices and applicable law.

By accessing or using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access or use the Service.

1. Information We Collect

We may collect and process the following categories of information:

1.1 Information You Provide Directly

This includes information you submit when creating an account, filling in a form, subscribing to communications, or contacting our support channels — such as your name, email address, and any details you choose to enter into our analysis tools.

1.2 Information Collected Automatically

When you use the Service, we may automatically collect certain technical information, including your IP address, browser type, device information, pages visited, time spent on pages, and referring URLs. This information is typically gathered through cookies and similar tracking technologies.

1.3 Information From Third Parties

We may receive information about you from third-party services, such as analytics providers or payment processors, where applicable, in order to operate and improve the Service.

2. How We Use Your Information

We use the information we collect for purposes including:

  • Providing, operating, and maintaining the Service;
  • Personalising and improving your experience with our analysis tools;
  • Communicating with you about updates, security alerts, or administrative messages;
  • Responding to your enquiries and providing customer support;
  • Monitoring and analysing usage trends to improve functionality;
  • Detecting, preventing, and addressing technical issues, fraud, or misuse of the Service;
  • Complying with applicable legal obligations.

3. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal data, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and improving the Service, and compliance with legal obligations. Specific legal bases will depend on the nature of the data collected and the purpose of processing, and should be confirmed with a qualified advisor.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate and improve the Service, remember your preferences, and understand how visitors interact with our website. You can control cookie preferences through your browser settings; however, disabling certain cookies may affect the functionality of the Service.

Categories of cookies that may be used include strictly necessary cookies, performance and analytics cookies, and functionality cookies. A detailed cookie table listing specific cookie names, providers, and retention periods should be added here once finalised.

5. How We Share Your Information

We do not sell your personal information. We may share information in the following circumstances:

  • Service providers: With third-party vendors and service providers who perform functions on our behalf, such as hosting, analytics, or customer support tools;
  • Legal compliance: Where required to comply with applicable law, regulation, legal process, or governmental request;
  • Business transfers: In connection with a merger, acquisition, reorganisation, or sale of assets, subject to appropriate confidentiality arrangements;
  • With your consent: For any other purpose disclosed to you at the time information is collected, with your consent.

6. Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to securely delete, anonymise, or otherwise dispose of it.

7. Data Security

We implement reasonable technical and organisational measures designed to protect personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, which may include the right to:

  • Access the personal information we hold about you;
  • Request correction of inaccurate or incomplete information;
  • Request deletion of your personal information, subject to certain exceptions;
  • Object to or restrict certain types of processing;
  • Request a copy of your data in a portable format;
  • Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details provided on our website. We may need to verify your identity before responding to your request.

9. International Data Transfers

Where information is transferred outside of your country of residence, we aim to ensure appropriate safeguards are in place in accordance with applicable data protection law. This is intended for use within the United Kingdom, and any cross-border data handling arrangements should be reviewed against applicable UK data protection legislation before this policy is finalised.

10. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take reasonable steps to delete it.

11. Third-Party Links

The Service may contain links to third-party websites or services that are not owned or controlled by ZelaF1NALITY. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their privacy policies before providing any information.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will indicate the date of the most recent revision at the top of this page. Continued use of the Service after any changes constitutes your acceptance of the revised policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us through the contact details provided on our website. [Insert designated contact method or data protection contact details here.]

This document is a general template provided for informational purposes and does not constitute legal advice. ZelaF1NALITY recommends consulting a qualified legal professional to ensure this policy accurately reflects your data practices and complies with all applicable laws before publishing it as a binding policy.